Gross fraud losses on South African-issued cards are second only to Russia, according to The South African Banking Risk Information Centre (SABRIC). According to Interpol, South Africa is the crime hub of Africa. How can South African insurers stay one step ahead of fraudsters to protect the integrity of their businesses and the trust of their policyholders…
Empowering Your Customer Journey: From Onboarding to Relationship Management
Welcome to our comprehensive guide on navigating the intricate path of customer relationships in the banking and finance sector. From the initial onboarding process to the delicate end of a relationship, we’ll explore how financial institutions can ensure a seamless journey while adhering to regulatory requirements and fostering strong customer connections.